Terms & Conditions
Welcome to the website of Renova Vitalis LLC (“Renova Vitalis”, “we”, “our”, or “us”). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use the site or services.
1. Our Role
Renova Vitalis is a U.S.-based medical tourism facilitator. We coordinate logistics, scheduling, and payment processing between clients and independently operated third-party clinics and providers (“Providers”) located outside the United States.
We do not provide medical care, perform procedures, or employ medical professionals. All medical and cosmetic procedures are performed exclusively by independent Providers.
2. Eligibility
By using this site and our services, you confirm that you are:
- At least 18 years of age;
- Legally capable of entering into binding agreements;
- Providing truthful, accurate information.
3. No Medical Advice
The content on our website is provided for informational purposes only. It does not constitute medical advice, diagnosis, or treatment. Always consult directly with a licensed medical professional before making healthcare decisions.
4. Provider Relationship
All services and procedures are rendered by independent Providers. Renova Vitalis does not supervise, control, or validate the medical judgments, techniques, or facilities used by any Provider.
We conduct reasonable vetting of Providers, but make no warranties as to their qualifications, certifications, or outcomes. You agree that all medical responsibility lies solely with the Provider.
5. Payment and Fees
Clients remit payment for services to Renova Vitalis in advance. Upon receipt, we:
- Deduct our facilitation fee (“Service Coordination Fee”);
- Forward the remainder to the designated Provider on your behalf.
You acknowledge that your payment constitutes an agreement to proceed with the selected services, and that once transferred, Renova Vitalis has no control over refunds, cancellations, or disputes with Providers.
6. Cancellations and Refunds
Cancellation policies vary by Provider. Renova Vitalis does not control or guarantee refunds. Any refund request must be submitted directly to the Provider.
Our Service Coordination Fee is non-refundable once logistics and scheduling are confirmed.
7. Limitation of Liability
To the maximum extent permitted by law:
- Renova Vitalis shall not be liable for any loss, injury, damage, delay, or failure resulting from your use of third-party Providers or travel services.
- We are not responsible for medical complications, dissatisfaction with results, or any post-procedure issues, including those resulting in long-term injury or death.
- Your sole recourse for any disputes or grievances is with the Provider.
8. Indemnification
You agree to defend, indemnify, and hold harmless Renova Vitalis, its owners, directors, employees, and agents from any claims, losses, or liabilities arising from your:
- Use of our services;
- Engagement with any Provider;
- Breach of these Terms.
9. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of Wyoming, USA. Any dispute shall be resolved by binding arbitration in Wyoming, and not by jury trial or class action.
10. Modifications
Renova Vitalis may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance.
11. Contact
For any questions, please contact us using or contact form.
Renova Vitalis LLC, 30 N Gould St. Ste R, Sheridan, WY, 82801